Helpline Service

We're here for our community

Whether it be a question you may have on Australian income tax, Fringe Benefits Tax, Goods and Services Tax, Capital Gains Tax, an ATO issue or a practice management dilemma, our Helpline Service will connect you to a highly qualified – and friendly! – professional who has expertise in the relevant area for an informal discussion.

We can also offer general guidance on State and Territory taxes and duties, noting that advice in these areas can only be provided by an Australian legal practitioner.  Additionally, our State Tax Summary  publication provides extensive commentary on these obligations.

Every one of our professional, practice or fellow members receives complimentary Helpline calls as part of their membership package.

Please note that our service is intended to provide general advice and guidance only. If your question is beyond the scope of our Helpline service, we will advise you accordingly and suggest further assistance options.

If you need formal written advice, then find out how our advisory service Tax Australia can help you.

The Helpline service is available to non-members for a fee of $175 per call, or join us today to enjoy complimentary Helpline calls.

Non - Members

$175.00 (inc GST) Per Call

Register or login to your account. 

IFPA Members

Credits included in your membership

Login to your IFPA member account to check your credits.

If you have questions, please call Members Services at (03) 8851 4555 from 9am – 5pm (AEST). Monday to Friday (excl. Public Holidays)